Carta 130 – O Tácito do Tempo
Discorre sobre os atributos escondidos dos negócios relacionais, que envolvem rotinas tácitas, confiança e reciprocidade.
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Carta 129 – O Tao do Sistema 3
Com base em entendimentos da ciência cognitiva, reflete sobre como buscamos evitar e superar os erros na Dynamo, através de um desenho de trabalho essencialmente coletivo.
Carta 128 – Os Serendipitistas
Expande a temática da Carta anterior, considerando situações em que as ações humanas provocam repercussões não intencionais favoráveis.
